Privacy Policy
Introduction
This Privacy Policy outlines Facial Designs P.A. (“we,” “our,” or “the Company”) practices with respect to information collected from users who access our website at www.facial-deisgns.com (“Site”), or otherwise share personal information with us (collectively: “Users”).
Grounds for Data Collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you, to provide you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What Information We Collect
We collect two types of data and information from Users:
- Non-personal Information
This is un-identified and non-identifiable information pertaining to a User, which may be collected via use of the Site. Such Non-personal Information may include aggregated usage information and technical details transmitted by your device (e.g., type of browser and operating system, language preference, access time, etc.) to help improve functionality. We may also collect data about your activity on the Site (e.g., pages viewed, browsing patterns, clicks, actions).
- Personal Information
This is individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. Such information may include:
- When you contact us, the information you enter is stored.
- When you register or make a donation, the third-party vendor processing your transaction stores information such as your full name, email, physical address, and any additional details necessary for processing.
How We Receive Information About You
We may receive your Personal Information from various sources, including:
- When you voluntarily provide personal details via our Site (e.g., registration, donation forms, or contact requests).
Information We Collect
We collect both non‑personal and personal information to support communication, scheduling, and patient care. Personal information may include:
- Name
- Phone number
- Email address
- Additional details you voluntarily provide through our contact forms, appointment requests, or communication channels
This information is collected when you submit a form on our website, contact our office, opt in to SMS messaging, or interact with our services.
How We Use Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Communicate about appointments, treatment updates, and patient care
- Send educational content, service information, and—when consent is provided—marketing messages
- Improve our website, communication systems, and patient experience
- Maintain accurate business, financial, and medical records
- Comply with legal, regulatory, and security requirements
We do not sell or rent your personal information.
We may also disclose information when we have a good faith belief it is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request.
- Enforce our policies, including investigations of potential violations.
- Investigate, detect, prevent, or take action regarding illegal activities, fraud, or security issues.
- Protect the rights, property, or safety of the Company, our Users, or others.
- Collaborate with law enforcement or protect intellectual property rights.
Retention of Information
We retain your Personal Information for as long as necessary to provide our services and comply with legal obligations. Retention periods depend on the type of information collected and the purpose for which it was collected.
We may rectify, update, or remove incomplete or inaccurate information at any time and at our discretion.
Cookies
We use cookies and similar technologies when you visit our Site. Cookies help improve your experience, remember your preferences, and support site functionality.
The Site may use:
- Session cookies – temporary, deleted when you close your browser.
- Persistent cookies – stored for repeat visits to save preferences.
- Third-party cookies – such as analytics tools to monitor usage patterns.
You can remove cookies by adjusting your device settings, though some Site features may not function properly.
We also use Google Analytics to help us understand Site usage trends. Google Analytics collects information like visit frequency and page activity but does not identify you personally.
Data Security & Handling
Facial Designs P.A. uses administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse. These measures include:
- Secure data transmission and storage
- Access controls and authentication
- Industry‑standard encryption where applicable
- Regular review of security practices
While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.
Third-Party Collection of Information
This Privacy Policy applies only to information we collect. If you disclose information to other parties or websites, their own privacy practices apply. We encourage you to review their terms and privacy policies.
Safeguarding Your Information
We implement industry-standard procedures to protect the information we collect and retain. While we take reasonable steps to prevent unauthorized access, we cannot guarantee absolute security.
Mobile Information Sharing Statement
When you opt in to receive SMS messages from Facial Designs P.A., your mobile phone number and related messaging activity are used solely for communication purposes as described in our SMS program.
- We do not share, sell, or transfer mobile numbers or SMS consent information to third parties for marketing or promotional purposes.
- Mobile information is used only to deliver messages you have consented to receive and to maintain compliance with messaging regulations.
- Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP.
Transfer of Data Outside the EEA
Some data recipients may be located outside the European Economic Area (EEA). In such cases, we transfer data only to countries approved by the European Commission as providing adequate data protection, or through agreements ensuring appropriate safeguards.
Opt‑Out Instructions
You may opt out at any time by replying “STOP” to any message.
After opting out, you will no longer receive marketing or promotional texts, but essential communications may still be sent when required.
Rejoining Instructions
If you previously opted out and wish to rejoin, text “START” to the same number or re‑opt‑in through any form on our Site.
Help Instructions
For assistance, reply “HELP” to any message or contact us at:
directorops@facial-designs.com
Mobile Information Sharing Statement
When you opt in to receive SMS messages from Facial Designs P.A., your mobile phone number and related messaging activity are used solely for communication purposes as described in our SMS program.
– We do not share, sell, or transfer mobile numbers or SMS consent information to third parties for marketing or promotional purposes.
– Mobile information is used only to deliver messages you have consented to receive and to maintain compliance with messaging regulations.
– Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP.
User Rights
Depending on your location and applicable laws, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your information when legally permissible
Withdraw consent for marketing communications at any time
Opt out of SMS messaging by replying STOP
Request assistance by replying HELP or contacting our office
We will honor these requests in accordance with legal and regulatory requirements.
Corporate Transactions
In the event of a corporate transaction (e.g., merger, acquisition, asset transfer), your information may be transferred to the successor entity, which will assume the rights and obligations under this Privacy Policy.
Updates or Amendments
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. The “Last Modified” date will indicate the most recent update. Continued use of our Site constitutes acceptance of changes.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can contact us at:
directorops@facial-designs.com
Minnetonka, MN
Last Modified: February 2026
